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SHIPPING
1. Orders are shipped via USPS Priority
Mail. Express Mail or UPS is available by special request at
additional cost. Email Sales.
2. Orders received after 10:00 am Eastern Time
will be processed the following BUSINESS day. We ship on
Fridays.
3. If you have choose Check / Money Order -- NO PROBLEM. However, we will
not ship until PayPal reports the check has cleared. Usually less
than 7 days.
4. FPO / APO ORDERS CAN ONLY BE SHIPPED PRIORITY MAIL!
5. HAWAII and ALASKA
- UPS delivery can ONLY be 2nd day or Next Day delivery. PLEASE USE
Priority Mail.
6. SHIPPING COSTS ARE NOT REFUNDABLE.
7. Standard Shipping Charges
(included on your PayPal payment page) are both shiping AND handling
fees and reflect USPS priority or media mail
RETURNS
1. Returns REQUIRE a RMA number which
you can get issued here. Send EMail to RETURNS.
2. The item(s) must be returned in a resellable
condition (unless damaged in shipment.)
3. Only the purchase price will be refunded.
4. Refunds are issued by PayPal credit ONLY.
5. Refunds are are in US FUNDS.
6. Unless defective, customized items are NOT
returnable. A 10 % restocking fee applies to some items (lapel
pins, ship prints).
7. We MUST be notified about the desire to
return an item within 14 (FOURTEEN DAYS) of receipt. NO
EXCEPTIONS. Items must be shipped back to us, at your expense, so
that it reaches us within 7 (SEVEN) days of our sending you the RMA
(returned merchandise authorization).
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SALES
RETURNS
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Our
goal is your complete satisfaction, your cooperation will make this
goal achievable AND enrich all of our lives!!!!
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